Why aren’t our employees taking action? Why do we have to send a million emails about our annual performance review process, when it happens every year? Why does HR always have to be the bad guys?
Remember back in the day, or even just five years ago, when HR would say “do this” and our employees would simply comply? Perhaps it used to be easier to have our employees take action because HR was so feared or so misunderstood, that no one wanted to tick us off. Does that feel like forever ago?
As our workforce and those in charge of our workforce, changes, you’ve probably learned the hard way that your employees have changed as well. And the way they are motivated to take deliberate action, has changed dramatically.
While HR may still be feared and people are jumping out of your way when you’re walking down the halls, those same people have stopped listening to you – and what you want them to do.
In 2010 I headed up a project to get 100% completion of signed employee performance reviews – done by paper for all global employees, all 8,000 of them. One hundred percent! And we achieved it – which didn’t seem like a jaw-dropping goal with our communications plan centering around, sending a total of three emails.
Can you even fathom a goal like this today? Hopefully you won’t still be using paper forms, so perhaps part of the process would be easier, but even so – the amount of effort it would take to get all of your employees, worldwide, to signed and “complete” their performance reviews (and then ensure that it was done), seems insurmountable. How many emails would need to be sent? How else can we “yell” at our employees to get them to take action? And so on… Read More